There’s no silver bullet for ensuring high-performing, satisfied staff, but using effective performance management practices and getting pay right are two important pieces of the puzzle. Performance management is much maligned—who hasn’t had a bad experience with a ‘performance appraisal’? The old-fashioned approach consisting of a once-a-year conversation has been consigned to the dustbin and replaced with continuous, real-time conversations about personal development and contribution which have a much more direct impact on performance. I work with organisations to help them manage, motivate and develop talented and engaged staff.
Examples of work I have done: